According to the Better Business Bureau, issues with new-car dealers remain among the top consumer complaints. Here are 10 hair-raising scams to watch out for.
Now we’re far from suggesting that the industry is rife with rip-off artists, but the typical new-car transaction contains many avenues for manipulation – if not outright fraud – that can easily be leveraged to an unsuspecting buyer’s disadvantage.’
“People can get into trouble because no one has ever taught them how to really go about buying a car,” says former car dealer and current consumer advocate and radio show host Nicole Markson. “People are not skilled at negotiating because they do it once every three to five years, while dealership personnel do it all day every day. The field is not level from the start.”
According to the Better Business Bureau, issues with new-car dealers remain among the top consumer complaints, and even a cursory investigation on the topic opens the proverbial floodgates to torrents of woeful tales. While some grievances can be attributed to inattentive or rude personnel or overly aggressive salespeople, many consumers find themselves the victims of egregious tactics that would make even the most brazen hucksters shake their heads in disbelief. Consider these horror stories provided to us by Edmunds.com: